A New Kind of House Visit: The Future of Virtual Healthcare

One of the few silver linings of the COVID-19 pandemic has been the surge in innovation that has been generated in the healthcare industry. And few transformations have been so consequential as the widespread adoption of virtual healthcare. A survey by JD Power found that the percentage of consumers using remote healthcare services spiked from just 7% in 2019 to 36% in 2021, and McKinsey estimates that usage of these services is now 38 times higher than it was pre-pandemic.